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The words, in plain language
This field invented a lot of vocabulary in a short time, and much of it is used loosely. These are the definitions we work to. Where a term is contested we say so rather than pretending there is a standard.
Definitions
- AI visibility
- How often, and how prominently, a business is named in answers generated by AI systems such as ChatGPT, Gemini, Perplexity and Google AI Overviews, as distinct from how it ranks in a list of blue links.
- The percentage of a defined set of relevant queries in which a property is named, cited or recommended in AI-generated answers. Measured per property and per engine, against a named set of five competitors, on a query set of at least 25 queries fixed for the engagement, and reported monthly.
- CITED
- drishva.ai's five-component framework for AI visibility work: Crawlability, Identity, Trust, Expression and Distribution. Every delivery hour is assigned to one component, which makes the work estimable and auditable.
- Generative Engine Optimisation (GEO)
- The practice of improving how often and how accurately a brand appears in AI-generated answers. Distinct from search engine optimisation, which targets ranked lists of links.
- Answer Engine Optimisation (AEO)
- Used interchangeably with GEO by most practitioners. Where a distinction is drawn, AEO refers to direct-answer surfaces and GEO to generative synthesis.
- Citation
- A source an AI system draws on and, usually, links to when producing an answer. Citations are the mechanism by which a property enters an answer, and most of them are not the property's own website.
- Earned media
- Coverage a brand did not pay for or publish itself: journalism, guides, tourism board listings, review platforms, forums. Roughly 84% of AI citations come from earned media rather than brand-owned content.
- Entity
- A machine-readable record of a real thing — a hotel, a company, a place — that AI systems and search engines can resolve unambiguously. A property with a fragmented entity signal can be treated as several unrelated businesses.
- Entity resolution
- The process by which a machine decides that two mentions refer to the same real-world thing. Where a group operates under several brand names, resolution frequently fails, and the group's properties are treated as independents.
- Crawlability
- Whether an AI system is permitted and able to read a website's content. Commonly blocked by content-delivery-network bot rules that override the site's own robots.txt.
- Structured data
- Machine-readable markup, usually schema.org JSON-LD, that states explicitly what a page is about rather than leaving a machine to infer it.
- llms.txt
- A plain-text file at the root of a domain that summarises a site for AI agents, in the way robots.txt states crawl permissions. An emerging convention rather than a standard.
- Grounding
- The retrieval step in which an AI system fetches live sources before generating an answer, rather than answering from training data alone. Grounded answers carry citations.
- Query set
- The fixed list of questions used to measure Share of Model. Locking it for the duration of an engagement is what makes month-to-month comparison valid.
- Competitive set
- The five named properties a subject property is measured against. Chosen at baseline with the client and held constant.
- Citation decay
- The tendency of an AI system's cited sources to change over time. Independent measurement has found roughly 65% of cited sources change from one day to the next, which is why visibility is held rather than built once.
- Source market
- The country a traveller is searching from. AI answers diverge substantially by location, so a query run from the wrong country produces a misleading measurement.
- Visibility Snapshot
- drishva.ai's free assessment: five questions a guest would realistically ask about a market, run across four AI engines, returned with screenshots and the sources cited.
If we have used a term on this site that is not defined here, tell us and we will add it. Definitions are ours unless attributed; where a figure appears, its source is given on the page it appears on.
See the measurement, not the vocabulary
Five questions a guest would ask about your market, run across four AI engines, with the screenshots and the sources cited.